2.2
  • Design3 votes
  • Locket2 votes
  • Charm2 votes
  • Poor Customer Service7 votes
  • Quality of Product6 votes
  • Price1 votes
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My boyfriend gave a locket to me for a Christmas present. I loved it!! Except for the fact that the SAME DAY I was walking into the house and the front fell off. It took me a good 30 min to find all of the charms. Then the front barely screws on. It was a nice gesture and he's so sweet but I'm scared to wear it now Add comment

  • 2 days ago
  • Luxury / Jewelry
  • Roswell, Georgia
  • Frog Charm
  • 1
  • 1
  • 182
  • REVIEW RATING 5/5

I went to a party with my granddaughter. We played a game and she won a frog charm. The rep said she was out of them. I asked her several times if she would give the charm to my friend who she works with. She told me I would get it when my daughter has a party. I have nothing to do with my daughter and her parties which she wasn't having. I told rep I needed frog to go with holder I bought... Read more

Was this review helpful? 3 1

purchased a necklace that after 4 months the back broke off lost some of the charms inside and they will not replace the locket because its been 4 months. however they did ask if I'd like to reorder it. Told them I would never order anything from them again if it's only going to last 4 months. Add comment

  • Dec 16
  • Luxury / Jewelry
  • Positive Experience
  • 197
  • REVIEW RATING 4/5

I am an Independent Designer and I LOVE LOVE LOVE this company. It has its flaws and all young companies do. Customer service has been nothing but supporting, as my experience. The product is awesome. Yes Bella is young, do you not believe that a person should pursue their vision. Should she be negated from following her dream because she is young. Does anyone seriously think that she is... Read more

Was this review helpful? 1 1

  • Dec 15
  • Luxury / Jewelry
  • Johnson City, Tennessee
  • Locket Necklace
  • 3
  • 3
  • 278
  • REVIEW RATING 5/5

My girlfriend ordered her mom a $100 locket necklace from origami owl, and I arrived today. In pieces. Scattered across the box. The locket had no back to it, and cannot be repaired. Can't get worse right? Try again. So we called customer service to see if some friendly rep could take care of the problem for us. Combined we've sat on hold for 2.5 hours, and have yet to hear from a single... Read more

Was this review helpful? 2 1

  • Dec 13
  • Luxury / Jewelry
  • Campbellsville, Kentucky
  • Rhinestone Locket
  • 1
  • 1
  • 554
  • REVIEW RATING 5/5

This jewelry is ***!!! I loved the living lockets...wanted one for the longest time. I FINALLY broke down and bought myself one! I spent right around $100 on the large locket with rhinestones, 10 charms, and a short chain. I had it maybe a month and my chain started to turn and 4 rhinestones fell out. They did replace it. I have had it back now for a few months but probably only worn it about 10... Read more

Was this review helpful? 4 4

  • Dec 10
  • Luxury / Jewelry
  • Levittown, New York
  • Charms
  • 6
  • 6
  • 334
  • REVIEW RATING 5/5

I ordered a locket and 7 charms. One of the charms was received damaged. I've sent 2 emails in a week asking for assistance in returning and/or replacing it and haven't heard a thing. DO NOT BUY from these people. They are quick to take your money, but try to get in touch with them for a refund or replacement and it's like they don't even exist. I'll try for a 3rd time, but am not expecting... Read more

Was this review helpful? 4 1

My chain turned after a couple weeks so I had to order a new one. I hope this one doesn't do the same. I was told they were defective yet I couldn't return it for refund or to switch it Add comment

Too bad mommy & daughter, your idea is grand but what you sell is "made in China" ***!!!! I'm telling & selling that your stuff is garbage! Wore my heart twice & lost the "charm"! Silver color changes after wearing once!! I sell true silver charms & I was charmed by your creativity! Never again & I tell everyone who sells and/or considers buying your trash! Add comment

  • Dec 06
  • Luxury / Jewelry
  • Midlothian, Virginia
  • Lanyard
  • 1
  • 1
  • 398
  • REVIEW RATING 5/5

I purchased the lanyard so that I could wear my work badge on it each day at work. I wore it maybe 20 times before the clam at the base portion broke and could not repaired. Definitely not worth the money that I put into it. Total purchase was about $60 so I figured this would be a great product. Very disappointed in product and will not purchase again. I have purchased from owl origami... Read more

Was this review helpful? 3 1

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