Origami Owl Complaints and Reviews

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Origami Owl
Main address:
888 611-2424, , customercare@origamiowl.com
  • 191+27 mobile complaints
  • $15.8K claimed losses
  • $73 average
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  • Oct 19
  • Luxury / Jewelry
  • New Jersey, United States
  • Origami Owl Bracelet
  • 412

Bought a chain and locket in april, the chain broke apart on daughter the day she wore it, the consultant said she will replace but never said anything about a time restraint. When i did get ready to send back was told too late. (posted a complaint then). I wrote to "the nest" and they wrote back, saying they will look into it, but have not responded. I have forwarded their answer back to them... Read more

Was this review helpful? 4 2

My locket somehow opened when I was wearing it and all my charms fell out. I looked down when I got home from the store and all my charms were gone. The same thing happened to my sister. Not a very well design if the charms don't stay in. Add comment

     

  • Oct 19
  • Luxury / Jewelry
  • Expensive Locket
  • 410

I went to a local vendor show and saw an origami owl table set up with my mom, we didn't actually meet the rep, she just had left brochures... My mom instantly fell in love! I went home and designed her a locket that she would love and went to check out.... over $100!! I got the same locket with charms for less than $50 from Josie's Jewelry Store on facebook. Haven't had any issues in over a... Read more

Was this review helpful? 4 6

Second complaint i spent over three hundred dollars for item that broke as soon as i put charms in and was told not manufacturer defect and never got a receipt for my purchase, so i did let her know i wanted so we will see if kariblowe gets that to me! Add comment

Spent over three hundred dollars to purchase christmas gifts. While putting charms in and screwing back together it cracks. Three bracelets and when i told lady i purchased from she checked with lady she gave party for and said my fault not manufacture defect!!! Waste of money people! Add comment

My bracelet broke once got a new one and it broke the same day i got it. Add comment

     

  • Oct 10
  • Luxury / Jewelry
  • Defective Chain
  • 1
  • 1
  • 345

The rose colored chain I bought to go with the round locket has turned into a brown rust color. I have cleaned it with soap and water and jewelry cleaner but to no avail. I am very disappointed in your jewelry quality. I really would like to know why this happened to the chain to have it do this. What it is made of. This is not the way to keep customers commingle back to buy more pieces. I have... Read more

Was this review helpful? 6 3

     

  • Oct 09
  • Luxury / Jewelry
  • Westland, Michigan
  • Locket Replacement
  • 408

I purchased a chain, locket and charms. Within a short time the lid broke off the locket. Unsuccessful in reaching the rep, I called customer service directly. After a bit of round and round they agreed to send me a return envelope. I promptly followed directions, and mailed back. It took over a month. I was told it’s in route several times. Finally I was sent a replacement. This was some time in... Read more

Was this review helpful? 4 1

     

  • Oct 09
  • Luxury / Jewelry
  • Defective Bracelet
  • 2
  • 2
  • 357
Origami Owl - falls apart easily :(
1 of 4

My bracelet was a gift for mothers day. Three days of wearing it the chain broke. I fixed it my self so I can still wear it One month after I noticed it tarnishing. I cleansed them with cloth and they looked like new In that same month a rind stone fell out of a charm and the locket It took three months for me to receive my locket replacement and the it was broken upon arrival. Also my charm... Read more

Was this review helpful? 1 1

     

  • Oct 04
  • Luxury / Jewelry
  • Broken Locket
  • 689

I have been a loyal O2 fan for years. For the minimal problems that I have had, they have always made it right and then some. Never one issue with quality or service until recently. Recent order include missing items, broken lockets and major shipping issues. A large wedding order (6 lockets) was placed and two lockets were broken. Replacement order got lost so not one locket will be worn at... Read more

Was this review helpful? 5 3

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