2.3
  • Design5 votes
  • Locket5 votes
  • Charms5 votes
  • Poor customer service11 votes
  • Customer service9 votes
  • Quality of product9 votes
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  • 1 day ago
  • Luxury / Jewelry
  • Locket
  • 26
  • REVIEW RATING 4/5

I was sent 2 broken items my locket was cracked and some charms were missing I ordered online directly through the company ( i do not have a consultant) I sat on hold for 3 hours only to be hung up on! I called back again sat on hold another 2 hours only to be hung up on again! I tried emailing and no response! WTF??? I wish wI would have come here to see all the reviews before I spent my... Read more

Was this review helpful? 4 0

Owl origami is absolutely terrible! Their products are so cheaply made and so expensive to buy! I spent almost $100 on one bracelet and I only got to wear it a few times because one day the face came off and all of the charms fell out. I they are so small that I didn't even hear them fall out. So do not waist your money, you can buy cuter jewelry somewhere else for less money! Add comment

  • Apr 20
  • Luxury / Jewelry
  • Jewelry
  • 199
  • REVIEW RATING 5/5

I hosted a party and sold alot , I closed the party 5 days later. well 1 week later I received my jewelery but none of my friends received their products . They have all been waiting 1 month and still nothing , the company said all the orders all got shipped to the wrong address! which would be impossible since I received mine. it was all being shipped to me . My consultant has called them and... Read more

Was this review helpful? 6 2

Sent me wrong chain, more than double checked to make sure my order was right!!! Add comment

  • Apr 17
  • Luxury / Jewelry
  • Raleigh, North Carolina
  • Necklace
  • 3
  • 3
  • 282
  • REVIEW RATING 5/5

I ordered a necklace with charms. The shipping process was a disaster and after the necklace was finally received after 2 1/2 weeks, the glass locket did not contain a back so there was no way to contain the charms. During the shipping process I called Origami Owl's customer service line. The first time I gave up after being on hold for 25 minutes. The second time I was on hold for about 20... Read more

Was this review helpful? 6 2

I bought bracelet for my daughter didnt know everything was ala carte had already spent 90 dollars, tried to send back, was refused by company! I had order # from them saying i could send it back, spent hours on phone! I am tired of messing with the company and am definitely not investing any more money or time to complete the bracelet, BUYER BEWARE!! Add comment

  • Apr 10
  • Luxury / Jewelry
  • Cullowhee, North Carolina
  • Jewelry
  • 2
  • 2
  • 513
  • REVIEW RATING 5/5

I am one of their Designers and I am fed up. I will be contacting Better Business Bureau. I have sent twelve emails over the course of two months and called nine times over the same time span only to be put on hold for an hour and have my call dropped. Now their number is disconnected, all I hear when I call it are dial up tones. I love their jewelry but I won't continue working with them if they... Read more

Was this review helpful? 8 1

  • Apr 08
  • Luxury / Jewelry
  • Pearland, Texas
  • Online Order
  • 252
  • REVIEW RATING 5/5

I went online to place an order, and the website froze. I refreshed but was very concerned that the order was placed twice. I tried calling their customer service number and was put on hold (it doesn't matter which option you choose). Off the bat, you don't even get to speak to a person and am put on hold. The first time, I pressed the option as a customer, and was hold for 11 minutes. I then... Read more

Was this review helpful? 5 3

  • Apr 06
  • Luxury / Jewelry
  • Castle Shannon, Pennsylvania
  • Heart Necklace
  • 3
  • 3
  • 459
  • REVIEW RATING 5/5

I bought a heart necklace for my granddaughter and six charms. The glass part broke and she lost all her charms. Sent it back to the designer I bought it from . She glued it back on and I had to pay Gain for the charms. Low and behold it came apart again and charms were lost. I refuse to take the necklace back and have to pay for the charms for the third time. I paid a lot of money for this and I... Read more

Was this review helpful? 5 1

  • Apr 06
  • Luxury / Jewelry
  • Northville, Michigan
  • Jewelry
  • 4
  • 4
  • 186
  • REVIEW RATING 5/5

Ordered an item that I was charged for. NEVER received the item. It doesn't help that the tracking numbers they provide do not tell you anything, they are usually invalid tracking numbers, so you don't even know if they tried to deliver the item, if their was a problem with USPS or what! I have called several times and been on hold for several hours. Not once have I been able to talk with anyone.... Read more

Was this review helpful? 8 0

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