Origami Owl Complaints and Reviews

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Origami Owl
Main address:
888 611-2424, , customercare@origamiowl.com
  • 184+23 mobile complaints
  • $15.6K claimed losses
  • $75 average
  • Show More
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  • 12 hours ago
  • Luxury / Jewelry
  • Bluefield, Virginia
  • Locket For Floating Charms
  • 1
  • 1
  • 58

I ordered the round gold tone locket. I had worn it maybe 3 times. I have never dropped it or done anything to cause damage. However, I wanted to wear to work one day and when I removed it from my jewelry box I noticed it was "shattered". It had numerous "cracks" on the back side of the locket. I called - no answer; I emailed and received an answer to send in my receipt (which I had not kept... Read more

Was this review helpful? 1 0

     

  • Sep 28
  • Luxury / Jewelry
  • Walnut Creek, California
  • Locket
  • 3
  • 3
  • 193

I have had my locket over a year and a rhinestone just fell out. I was very disappointed to learn that there is only a 90 day warranty. I wear my locket all the time but now that people are calling out the missing stone, I am embarrassed to wear it. I'll keep my money in my pocket from now on. For what we pay for this jewelry o2 should have better quality controls and be willing to go the... Read more

Was this review helpful? 2 4

     

  • Sep 28
  • Luxury / Jewelry
  • Tarnished Chain
  • 2
  • 2
  • 75

I purchased 2 lockets, charms and chains, unfortunately both chains started turning within 3 months of wearing them only a handful of times. One of the chains (including locket and charms) was a gift. It's embarrassing when my sister comes to me and shows me her tarnished chain that SHE NEVER GOT WET and was taken care of. The one I also purchased for myself turned also. Read more

Was this review helpful? 1 2

Bought over$200 of jjewelry, included 2 18' chains both chains purchased started tarnishing aftrr 2 months of wearing them maybe 6 times total!! Add comment

     

  • Sep 26
  • Luxury / Jewelry
  • Faulty Locket
  • 2
  • 2
  • 165

I purchased the medium locket, with the clear crystals all around it about a year ago. I don't wear it often and store it in it's little fortune cookie pouch. The other day I noticed three of the crystals are discolored, at first I thought they were missing. I called company but the warranty is only 90 days so they won't do anything. For the price I paid I expected it to last longer than a year!... Read more

Was this review helpful? 2 2

     

  • Sep 25
  • Luxury / Jewelry
  • Ashland, Wisconsin
  • Faulty Chain
  • 166

The chain broke within 2 days of wearing. Literally just broke off, the necklace went flying and luckily didn't shatter. It took them 18 days to send an envelope so I could send the chain back and then receive a new one. It has now been 16 days since, and still no chain. I am definitely not buying anything else, I can't even wear the birthday present I got so now I don't even want to. I need 100... Read more

Was this review helpful? 2 5

     

  • Sep 20
  • Luxury / Jewelry
  • Ohio, United States
  • Employee Experience
  • 8
  • 8
  • 576

I'm also a designer for this company. It is by far the worst network marketing company i've ever worked for. They tag on mysterious "extra" charges with no explicable reason for it, but it's protected so long as "It's within five dollars of the estimated total". Totals are NOT suppose to be estimated. I'm sorry but 10+$4shipping X 7% tax DOES NOT equal 17.07! Customers refuse repeat business... Read more

Was this review helpful? 7 7

     

  • Sep 20
  • Luxury / Jewelry
  • Mchenry, Illinois
  • Bad Customer Service
  • 2
  • 2
  • 122

Ordered wrong item, took a week for response , never received fed x label as told, they do not respond to emails. Bad customer service. Never responded to emails or gave advice as to how yo return item. Just kept responding to emails with non helpful emails. Are they not located in the United States? Would not recommend them to anyone. Not a bad product but bad customer service. Would Not... Read more

Was this review helpful? 5 1

     

  • Sep 18
  • Luxury / Jewelry
  • Charms
  • 3
  • 3
  • 258

I was wanting to customize a locket but when i was looking for my career charm they dont have it. i am and and EMT and they did not have the star of life charm. i sent an email to the design team and their response was: "in order for us the have a charm like you are requesting you must purchase $5000 worth of the charms." they must be out of there minds and need to have a reality check with all... Read more

Was this review helpful? 1 6

     

  • Sep 18
  • Luxury / Jewelry
  • Richmond, Virginia
  • Silver Glass Locket
  • 5
  • 5
  • 277

I received a locket with several charms as a gift. On the 3rd time I wore it, the locket broke off from the ring that was supposed to be sautered on. It just fell off--there were no accidents/ trauma, etc. to the necklace. I emailed the company, and they wasted my time with many back and forth emails. They demanded that I contact my friend who gifted me the locket to get them an order number.... Read more

Was this review helpful? 2 2
 
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