Origami Owl Complaints and Reviews

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Origami Owl
Main address:
888 611-2424, , customercare@origamiowl.com
  • 209+26 mobile complaints
  • $16.3K claimed losses
  • $69 average
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  • Nov 22
  • Luxury / Jewelry
  • Babylon, New York
  • Locket
  • 1
  • 1
  • 310

I will NOT ever purchase anymore Oragami Owl products. Crystals fell out of locket, replaced it, and it happened again, got shorter chain,perhaps hitting counter at work.... black enamel wore off leaving discolored after 1 wear, 1/2 of what I ordered was out of stock or was discontinued. For the price they charge, I would expect better quality. Too bad...its a cute idea. And as someone else said,... Read more

Was this review helpful? 5 5

     

  • Nov 21
  • Luxury / Jewelry
  • Ebensburg, Pennsylvania
  • Locket
  • 5
  • 5
  • 263

I was given a locket and 4 charms from co workers upon my retirement, it was the snap closure locket on a key chain. My husband dropped the keychain and the glass broke on the locket. At this time I did not lose any of my charms. I then wanted to order another locket, but could only get the twist locket closure, not the snap. I also ordered 2 more charms. When it came in, I put it on my keychain.... Read more

Was this review helpful? 0 3

     

  • Nov 21
  • Luxury / Jewelry
  • Torrance, California
  • 4
  • 4
  • 124

I find it interesting that this company has no contact to file a complaint. Don't they want to know what their customers have to say or at least address an issue? I won't be needing anymore Oragami Owl! A company who takes your money but doesn't want to hear your concerns. Too bad they have lots of cute stuff, pricey but appealing. Recently they offered a "Graditude Gift" to customers who... Read more

Was this review helpful? 5 2

     

  • Nov 21
  • Luxury / Jewelry
  • Irving, Illinois
  • Employee
  • 1
  • 1
  • 65

Lady sold to my 15 year old daughter. Took her money . Didn't give her any of her charms. She she would mail them to her. That was 6 mounts ago. she just took her money! Read more

Was this review helpful? 2 1

     

  • Nov 19
  • Luxury / Jewelry
  • Charleston, West Virginia
  • Chain
  • 1
  • 1
  • 212

I loved my chain, when I first got it. The chain isn't gold anymore and I can't where my charms now because the chain is so ugly. Do you know how I can get the gold chain back to gold. Thanks here is my email address asburytambra@hotmail.com My address is P.O. box 156 Sylvester wv 25193. If their is anything thing to clean it with tell me the name and where to purchase it, it now looks more like... Read more

Was this review helpful? 5 3

     

  • Nov 16
  • Luxury / Jewelry
  • Omaha, Nebraska
  • Necklace Chain
  • 2
  • 2
  • 308

I agree with post of other consumers. The necklace chain I purchased is cheap and I am afraid the weight of the locket would break it. Why offer this if it will not hold the weight of a locket and/or break? Granted I did purchase the cheapest chain due to the cost amount of charms and locket itself. Charms I purchased do not look like what was posted on website. Also they are of different... Read more

Was this review helpful? 1 2

     

  • Nov 16
  • Luxury / Jewelry
  • Cincinnati, Ohio
  • Necklace
  • 334

Well it took me over 60 dollars just to get a complete necklace, the locket piece was about 30-44 dollars and the chain was 16-18 dollars and each charm is five dollars. First the price is just outrageous. secondly the chain was so cheap and felt like plastic and the locket broke. If it wasn't so expensive it wouldn't be a big deal but for the cost that should never have happened. I was able to... Read more

Was this review helpful? 3 3

     

  • Nov 14
  • Luxury / Jewelry
  • Kernersville, North Carolina
  • Locket
  • 1
  • 1
  • 77

My locket just broke open randomly and i lost $80 worth of charms outside in a gravel lot :( not the best quality. I've always taken special care of my locket so this should not of happened. It was past 90 days so they won't do anything. Read more

Was this review helpful? 1 3

     

  • Nov 08
  • Luxury / Jewelry
  • North Judson, Indiana
  • Necklace
  • 1
  • 1
  • 765

Im so disappointedI bought over $200 worth of items the necklace I bought turns yellow after four uses the bracelet I bought broke after 2 weeks I called the company because when I tried to contact their rep she wouldn't call back but the company did answer the phone said they would send me a return receipt and I never received it I'm very disappointed with this company and I will not recommend... Read more

Was this review helpful? 1 2

     

  • Nov 08
  • Luxury / Jewelry
  • Jefferson City, Missouri
  • Necklace
  • 293

Payed 82dollars for a neckless and had 3 jewels fall out of front and 5 out of the charm inside and I only wear it on the weekends and got it sept 19 this jewelry is cheaply made and way over priced I will never buy anything for there again Read more

Was this review helpful? 2 1
 
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