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  • Customers like
    • Charm 8
    • Design 7
    • Locket 7
  • Customers don't like
    • Poor customer service 20
    • Quality of product 11
    • Price 2

"Bella's story" as the founder and originator of the Origami Owl idea and company is a sort of half-truth. Bella's mother Christian Weems, and Christian's half sister Jessica Reinhart (Jessica and her husband run a company funding start-ups) actually started the business together, after having tried and failed a few times before with other beauty products and wearable items sold via the... Read more

Was this review helpful? 1 1

So anyone that came to this website hoping to get real reviews... run fast! The name of the actual website should give you a clue that this is only a place for mad people to vent.... for every one of these 381 dissatisfied customers, there are 100 very satisfied customers! If you bought a $12 chain expecting it to last as long as the gold ones you bought at Zales, then YOU are the weakest link...... Read more

Was this review helpful? 4 3

Buyer beware: I bought a necklace for my daughter from Origami Owl a couple of months before her birthday. It cost about $55. So her birthday came and she was so excited to wear it. About 4 hours into her birthday she looked down and the front Jewel case was gone and the owl charm was missing too. The company will not do ANything about it because it was over their ninety day policy. The rep did... Read more

Was this review helpful? 3 0

Origami Owl - Crystal Hoops lose stones in 2 weeks, consultant stopped responding!
1 of 2

I bought these silver hoops with crystals at a craft fair where an Origami Owl consultant had a booth. I paid $28 for them, which I thought were a little high for something that wasn't even sterling. But I liked them a lot and they were the perfect size. She said I was "saving" money because she doesn't charge shipping nor tax. Um, okay. I learned after that her saying this was just a marketing... Read more

Was this review helpful? 4 1

After wearing a locket occasionally for about a year, I noticed some stones were missing - about 7. This company's warranty is only 90 days. This stuff is not cheap! I called the company. All they offered me was for ME to purchase another one. Not interested, if this is the quality of the material. She said maybe I got lotion on it! Really? I think I will invest my money in a company... Read more

Was this review helpful? 5 1

I am very disappointed in the quality of a Living Locket I received for Christmas. The clear cover became lost after only owning it for approximately three weeks. I tried to contact the company through "John" at LiveChat at least six times and never received an answer. Extremely poor customer service. Sheryl Holbrook Add comment

Rumor has it that O2 is headed for Chapter 11. They are down to a 1/4 of their workforce and sales are 25% of what they were two years ago. It is hard to compete with better positioned retail companies offering the same product for half the price. South Hill Designs just closed their doors. O2 is next. Oh, the story about Bella is only a ploy to get you to focus on her and not Chrissy, the... Read more

Was this review helpful? 7 4

I purchased 2 different lockets after less than a year the glass had fallen out of both of them. They were purchased through two different vendors :( Add comment

DO NOT WASTE YOUR TIME WITH ORIGAMI OWL AND CERTAINLY DON'T WASTE YOUR MONEY. CRYSTALS FELL OUT OF 2 ITEMS I BOUGHT AND ONE OF THEM TARNISHED TO BROWN!. I CALLED ORIGAMI OWL AND THEY SAID THE ITEMS WERE OVER 3 MONTHS AND THEY COULD NOT REPLACE THEM. I HATE IT!!! NEVER, NEVER AGAIN FOR THAT CHEAP STUFF! I PURCHASED THESE ITEMS AND WAS VERY HAPPY AT HOW SHINY AND PRETTY THEY WERE. COMMENTS ALL THE... Read more

Was this review helpful? 2 4

Cheap trashy charms sold by kate fitzner of BC Canada. Add comment

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