Origami Owl Complaints and Reviews

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Origami Owl
Main address:
888 611-2424, , customercare@origamiowl.com
  • 194+27 mobile complaints
  • $16.1K claimed losses
  • $73 average
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I bought a necklace and locket and wore the necklace for the first time this week and the lobster claw clasp broke. Very dissatisfied Add comment

     

  • Oct 28
  • Luxury / Jewelry
  • Locket
  • 2
  • 2
  • 296

I received a lovely extremely expensive origami owl locket for Christmas - the charms were chosen specifically for me...they were very special and significant. the consultant had stopped working with Origami Owl due to the poor quality of the product and the fact they do not provide a way to honor their "warranty". We certainly wish she would have told us as we would not have wasted our money.... Read more

Was this review helpful? 2 2

     

  • Oct 23
  • Luxury / Jewelry
  • Harrison, Michigan
  • Tarnished Chain
  • 3
  • 3
  • 588

I spent good money for my three sets, two of which were gifts and now they have all tarnished. I am very disappointed in the quality of the products. I don't think that I will ever purchase from the company again. It is very embarrassing to have family come to you and show you the gift you bought them only they can't wear it because now it looks very cheap because of the tarnished chain. I... Read more

Was this review helpful? 7 5

     

  • Oct 19
  • Luxury / Jewelry
  • New Jersey, United States
  • Origami Owl Bracelet
  • 1
  • 1
  • 761

Bought a chain and locket in april, the chain broke apart on daughter the day she wore it, the consultant said she will replace but never said anything about a time restraint. When i did get ready to send back was told too late. (posted a complaint then). I wrote to "the nest" and they wrote back, saying they will look into it, but have not responded. I have forwarded their answer back to them... Read more

Was this review helpful? 6 4

My locket somehow opened when I was wearing it and all my charms fell out. I looked down when I got home from the store and all my charms were gone. The same thing happened to my sister. Not a very well design if the charms don't stay in. Add comment

     

  • Oct 19
  • Luxury / Jewelry
  • Expensive Locket
  • 890

I went to a local vendor show and saw an origami owl table set up with my mom, we didn't actually meet the rep, she just had left brochures... My mom instantly fell in love! I went home and designed her a locket that she would love and went to check out.... over $100!! I got the same locket with charms for less than $50 from Josie's Jewelry Store on facebook. Haven't had any issues in over a... Read more

Was this review helpful? 8 8

     

  • Oct 18
  • Luxury / Jewelry
  • Defective Charms
  • 2
  • 2
  • 21

Second complaint i spent over three hundred dollars for item that broke as soon as i put charms in and was told not manufacturer defect and never got a receipt for my purchase, so i did let her know i wanted so we will see if kariblowe gets that to me! Read more

Was this review helpful? 0 0

Spent over three hundred dollars to purchase christmas gifts. While putting charms in and screwing back together it cracks. Three bracelets and when i told lady i purchased from she checked with lady she gave party for and said my fault not manufacture defect!!! Waste of money people! Add comment

My bracelet broke once got a new one and it broke the same day i got it. Add comment

     

  • Oct 10
  • Luxury / Jewelry
  • Defective Chain
  • 4
  • 4
  • 501

The rose colored chain I bought to go with the round locket has turned into a brown rust color. I have cleaned it with soap and water and jewelry cleaner but to no avail. I am very disappointed in your jewelry quality. I really would like to know why this happened to the chain to have it do this. What it is made of. This is not the way to keep customers commingle back to buy more pieces. I have... Read more

Was this review helpful? 9 3
 
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