Submit ›
  • Customers like
    • Charm8
    • Design7
    • Locket7
  • Customers don't like
    • Poor customer service20
    • Quality of product10
    • Difficulty to get assistance2

The rep "ran out of" order forms so I didn't get a copy. And then I didn't get all the pieces I ordered. Should have saw that coming...DO NOT BUY FROM THIS CRAZY COMPANY. RIP-OFF!! Add comment

  • Jun 11
  • Luxury / Jewelry
  • Seattle, Washington
  • Locket
  • 2
  • 2
  • 348
  • REVIEW RATING 5/5

I tried to get my necklace replaced because it had more sentimental value than just the dollar amount. My boyfriend picked it all out as a Christmas present (yeah what guy does that!) so i wanted it replaced after the glass fell out and was told it had been over 90 days and i was basically SOL in so many words. DO NOT PURCHASE from them!!!! Terrible customer service and poor quality. You can... Read more

Was this review helpful? 10 1

My first chain that i got was in knots in just a few weeks. So i got another then about six month after that it started turning black. So i dont wear it anymore. Very unsatisfied ..... Add comment

  • Jun 03
  • Luxury / Jewelry
  • 1
  • 1
  • 290
  • REVIEW RATING 5/5

http://archive.azcentral.com/community/gilbert/articles/20110103chandler-susan-brock-infant-van-gilbert.html This is the nasty person who gets all dolled up and pretends she's a jewelry company founder. Somehow this person managed to land on her feet and it is beyond me how she managed to pull the lucky straw but hopefully it will not go on much longer. Please please do not join this company if... Read more

Was this review helpful? 10 2

  • May 29
  • Luxury / Jewelry
  • Pittsburgh, Pennsylvania
  • Necklace
  • 2
  • 2
  • 220
  • REVIEW RATING 5/5

The Gold discolors to orange and can not get it gold again. Stones fall out of locket I have worn only a couple times. I sent to Tracy Wright as she promised to replace it and she never responded to me she has my jewelry and won't send it back she has blatantly lied to me I would recommend not buying it and there is no way to get in touch with origami owl so you only have a representative to... Read more

Was this review helpful? 4 1

  • May 28
  • Luxury / Jewelry
  • Mill Hall, Pennsylvania
  • Mlb Charms
  • 10
  • 10
  • 314
  • REVIEW RATING 5/5

I am a designer (soon to be former, hallelujah!) A friend of mine told me about the upcoming MLB collection before I even knew about it. So typical for OO. Getting so tired of their poor customer service, designer "care", *** backoffice upgrades, and by the way they are way over due for a price and shipping increase. You can get MLB charms at Amazon for less cost and free shipping through... Read more

Was this review helpful? 6 3

I was told I won a free locket and the lady swore she mailed it now no one from the company will talk to me they expect me just to go and pay the $45 for a new one Add comment

  • May 13
  • Luxury / Jewelry
  • Hyattsville, Maryland
  • Necklace
  • 11
  • 11
  • 513
  • REVIEW RATING 5/5

I feel really sorry for all the people complaining because it really comes down to who you ordered from and how much effort they put in to help you with your issue. I received my jewelry perfect and ready to send to my mother in my own- I wanted to put it together for her. When she received the package, she said it was ripped and no necklace was founds. The postal service obviously did nothing... Read more

Was this review helpful? 7 12

  • May 11
  • Luxury / Jewelry
  • Hickory, North Carolina
  • Bracelet
  • 2
  • 2
  • 765
  • REVIEW RATING 5/5

I ordered my Mom and myself mother day Braclets. I spent $125 and figured since it was for Mother's Day I could Justify it. Finally got my order on the Friday before Mother's Day and it was wrong. I had ordered 12 charms all together and 4 of them were wrong. I called them and they said the would overnight the correct ones and I would have them by the latest on Monday after Mothers Day. Well... Read more

Was this review helpful? 12 4

I ordered my best friends necklace or Origami Owl and had no issues. The site was easy to navigate and everything I ordered was early. I ordered two charms by mistake twice and reached out to my designer. She mailed me the replacements for free and even told me to keep the extras! I love the necklace! Add comment

Had an experience with Origami Owl?

Write a review
Did not find what you were looking for?
 
×
You are reading about Origami Owl.
Filing a new complaint about
×