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1.9 Based on 111 reviews
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  • Customers like
    • Charm 8
    • Design 7
    • Locket 7
  • Customers don't like
    • Poor customer service 20
    • Quality of product 11
    • Price 2
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I have just purchased a product and the representative had said that she would not charge me for one piece of the order. When I received the invoice , I was not given the discount. Additionally two day shipping was added without my knowledge.

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Dishonest seller. Took my money and never sent me the item. Lied repeatedly for weeks about it "being mailed weeks ago, it must have gotten lost." Company kept me on line each time I phoned for help, then giving me a different clueless rep. Every time I called. Buy all origami owl products at Beall's or Micheals with coupons. Don't do business with these disreputable people.

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Very upset, I placed an order on Sat. and paid extra for 2 day delivery, it is now Thur., and still have not received my order. I called customer service and was put on hold for 40 minutes (ridiculous), only to be told that I ordered an inscription that takes longer to processed, only 1 item was being unscripted, the other 10 or so items could have been shipped and I would have been fine with that. So I'm refunding my order which was well over... Read more

Was this review helpful? 4 2

Have you all updated your searches on the lawsuits. Looks like the Harley Davidson case was DISMISSED and the people are NOT GUILTY. Yet, they still hold onto the company site. Guess Origami Owl can not depend on that case as a strategy in suing their very first supplier they copied the lockets and charms from. What a BURN on Origami Owl and their attorneys. Look up the public records in the courts and find out the truth behind their whole lie.... Read more

Was this review helpful? 3 8

Poor customer service, payed extra money for 2 day shipping and it took 5 days something they dont tell you, as well as everything comes unassembled and its Over priced. Couldn't do anything for me other then say sorry. Never been so dissatisfied in a product/company.

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Signed on and left in the dark! Money taken nothing to show for it or about it. So where do you get the help? Let me know! Read more

Was this review helpful? 0 2

Willa and O2 -- two failing companies attempting to survive. What a joke!

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My girlfriend works for this company. I used to be skeptical and optimistic. She has been busting her rear for the past 3 years. 6 months ago she was able to quit her job serving people at a restaurant. I have since quit my job to stay at home the her, and raise our 18 month old son. I now help her full time in the office. We just got back from a three day vacation paid for becuse ofor this company. Just because you don't have what it takes, or... Read more

Was this review helpful? 6 8

Moodology essential oils flammable ...seriously?! Read more

Was this review helpful? 3 2

Poor customer service 15 day arrival time wrong info on plate dealer gives most stuff away and over charges for product very disappointed.crystals shattered

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