Anonymous
map-marker El Paso, Texas

Origami Owl Customer Care Review from El Paso, Texas

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Their customer service is the pits, worse than AT&T or the postal service which is bad enough and I've considered the worse, until NOW!! I called early enough in the morning...36 minutes later, no customer service, just the same boring song over and over again!!

I tried again a little later... Nope, not gonna happen! Hung up after 20 minutes cause I knew they weren't going to answer!!

Forget them!!!! Debbie R.

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Reason of review:
Poor customer service
3 comments
Guest

Some things never change they have had this same issue since day one!

Guest

They probably fired their customer service people. Wouldn't surprise me at all.

Guest
reply icon Replying to comment of Guest-1178579

This company is a joke, ran by a bunch of inexperienced managers, horrible training, very much a High School setting, you not part of the right click you are out... They hire at very low wage, then lay off 20 at a time, then 3 months later hire more straight out of high school, sounds all peaches and cream, but really it's a Fake, dishonest company .also, jewelry fake.

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Anonymous
map-marker Corona, California

Origami Owl Customer Care Review

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Poor customer service 15 day arrival time wrong info on plate dealer gives most stuff away and over charges for product very disappointed.crystals shattered
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Reason of review:
Poor customer service
Anonymous

Beware- especially of the Core bracelets!!

I had purchased from Origami Owl a few times, got suckered into a few parties. I know I spent near 400.00.

I thought it was beautiful and fun and didn't mind spending the money at first. But then things started happening like my jewelry tarnishing, was getting bad feedback from things I gave as gifts, and the last straw were the Core teardrop bracelets, they DO NOT stay closed and any charms you buy for them fall off and get lost. I am so embarrassed I gifted those bracelets to people. They ( the bracelets!) are so flimsy!

For the same money, you can get REAL jewelry elsewhere. Because this really is just costume jewelry

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Reason of review:
Bad quality
5 comments
Guest

The first authentic original sellers of the lockets and charms are out there. Don't pay the high prices as they are cheap knock offs. It is a shame you got suckered into a high priced collection that is a knock off

Guest

Who ever sold these bangles to you should have shown you how to wear them properly - as well as given you one or more of the stoppers to prevent losing any of the mementos should the bangle pop open... :/

Guest

That CORE line never was good quality. There are so many similar bracelets out there that are so much better made, and quite frankly, look at lot better as well.

Guest
reply icon Replying to comment of Guest-1182308

"never good quality"???? it's Sterling Silver :) and like all jewelry, should be taken care of properly :)

Guest
reply icon Replying to comment of Guest-1182717

the core charms are sterling silver, but the teardrop bangle bracelets are NOT .925 sterling. They are just plated.

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Anonymous
map-marker Phoenix, Arizona

Origami Owl - Review in Luxury / Jewelry category from Phoenix, Arizona

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More layoffs. It's bad when they let their recognition team go. They are down to 10% of January 2015's workforce. Don't become a distributor. Stay away from this tired fad. RUN.
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Reason of review:
Not as described/ advertised
1 comment
Guest

The only people left are a few worker bees and a lot of uneducated, untrained but highly paid frauds who sit in meetings all day discussing how to keep up the charade and hire outside consultants to tell them how to do their jobs. Laughsble!

Oh, and the new oils are flammable but they won't share that.

Anonymous
map-marker Omaha, Nebraska

***

I was *** enough to replace the first bracelet I was given as a gift after it literally just dissolved. The second bracelet broke after two weeks, but I glued it back together (as I make my own jewelry as well).

I started wearing the bracelet less, even though I'd prefer to wear it every day. Still, the bracelet ended up falling apart like it did before- the leather became unglued in other spots, started completely peeling off, and eventually the glass came unglued as well and the charms fell out. I've never purchased something so expensive that was so cheap. So disappointing, as the bracelet itself was very pretty.

For a day. Until, you know, it disintegrated.

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Reason of review:
Bad quality
2 comments
Guest

Really sad this company sells knock off of the lockets and charms. Poor cheap quality and over priced.

They do not care if you get junk they only care about making money off a collection they copied. In due time this company's dark secrets will exploited.

I did my research and found their patents on the lockets are not their original designs. What else are they hiding

Guest

I retract everything I said.

Origami Owl reached out to me and said they would help me replace the broken bracelet after sending pictures.

I feel much better.

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Anonymous
map-marker Baltimore, Maryland

Origami Owl Necklace Review from Baltimore, Maryland

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I gifted my daughter with a necklace with a locket and dangling heart key. The dangle charm turned black after a few months and the necklace chain turned her neck skin green. The total cost of the necklace and charms was $90. I assumed the quality would be good for that cost. Since I purchased from a good friend that sells the jewelry I felt uncomfortable complaining to her about it. I am very disappointed in this purchase , am embarrassed as the gift giver as well. :( Needless to say I will never buy another piece from them and will share my experience with any one thinking of purchasing something.
View full review
Reason of review:
Bad quality
3 comments
Guest

Next time make one yourself, it's not difficult. Besides, it's more personal that way.

Guest

It's overly priced costume jewelry.

Guest

Please visit my Facebook page,

www.facebook.com/JadeLocketsByNatalia/

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Anonymous

Origami Owl

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I signed up with Origami Owl Custom Jewelry March this year. I bought my 2 daughter's and my grand baby customized lockets for Christmas. I fell in love with the product, and so far I have not had any complaints or rudeness. I feel the product is amazing, classy and it is very different. The service I got right from the beginning has been amazing, and shipment very fast. Here is an example: My daughter bought me a beautiful Rose Gold necklace with charm from a very High End and well known Jewelry Store. It was $600 she paid and the necklace broke on me 5 months after. Needless to say I packed it back in it's original box and still sitting on my dresser, I didn't complaint or sabotage that Jewelry Store, I accept true facts and I will get it fixed in due time. Like anything else in this world nothing lasts FOREVER!!! I wish people will have a bit of heart. I stand behind Origami Owl and always will. The developed something that is Unique and beautiful.
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3 comments
Guest

good to know that

Guest

This site is called PISSED CONSUMER for a reason. This is a place for honest reviews of poor products made by cut-rate companies to expose their flaws.

Trolls who work for Origami Owl that post these happy-go-lucky "reviews" are not welcome here and are an obvious attempt by the company to spread disinformation within forums designed to discuss COMPLAINTS... We'll thank you to discontinue your trolling efforts that favorably lie about the very company these members are here to exchange their negative personal experiences about.

Guest
reply icon Replying to comment of Guest-1166983

She'll see the truth eventually

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Anonymous
map-marker Sterling Heights, Michigan

Double Gold Origami Owl Chain

Double Gold Origami Owl Chain
Double Gold Origami Owl Chain - Image 2
Chain is turning pink in some areas. Very poor quality for the cost. Will never purchase jewelry from this company, pure junk! Contact the designer and she has been no help, haven't received a reply. Very unhappy with the company and the service and the quality of their overpriced items. They only have a 90 day policy for their replacement, obviously they know their products don't make it past 6 months. Perhaps they need to consider using better material to make their jewelry!
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Reason of review:
Bad quality
1 comment
Guest

Yep they know what their doing, a typical mlm tactic.

Anonymous
map-marker Kentucky, United States

Origami owl is at it again

So Origami Owl never submitted proof they are authors of their copyrights to the Federal Courts in a lawsuit. They think they are somehow above the law.

They instead use one of their little hired helper to have all their fraudulent copyrights removed off of all the public sites. This is the peon is doing Origami Owls dirty work and not telling him they are frauds is sad.

Origami Owl LLC Representative's Information

Name Robert Armola

Company Origami Owl, LLC

Job title Compliance Coordinator

Email robertarmola@***.com

There contracts are a joke

In their Origami Owls contracts say no designer can sell in a kiosk or a brick and mortar shops. This would include Ebay or any public site. Their strict rules are home party’s ONLY. Yet, they let everyone claim their copied charms and lockets are authentic and sell on Ebay and don't have them removed. Sorry your lockets and charms are COMPLETE KNOCK OFFS OF OTHER PEOPLES DESIGNS YOU FRAUDS.

Origami Owl has the balls to copy other people’s work since they started. Something is majorly wrong these people. They are sick ugly people that bully everyone and think they own everything.

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1 comment
Guest

If that's what their contract says, then there are a lot of teachers, nurses, hairdressers etc.. who aren't following the rules!

Anonymous
map-marker Houston, Texas

Origami Owl "Outlet" --- FAKE !!!!

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I ordered a necklace, a locket and several charms from Origami Owl Outlet not knowing it is not the real thing. I cannot get a hold of anyone on their phone number (551-998-****).

My wife took her necklace and charms to a real dealer to buy some more and was told it is FAKE.

I got husband of the year award since it was a Christmas present. My wife also ordered necklace and charms for my daughter for Christmas from a Dealer and the items don't even look the same. There is a big difference between the fake stuff and the real stuff.

I didn't know that you had to order from a dealer. Buyer BEWARE of OUTLET.

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Cons:
  • I did not like
Reason of review:
Bad quality
31 comments
Guest

Please Share and Support Go Fund Me to Expose Origami Owl's Fraud.

https://www.gofundme.com/help-victims-of-fraud-caused-by-origami-owl

Help Fight against Origami Owls 7 Years in Jewelry Fraud

Please Share and Support the fight against Origami Owls Fraudulent Business Practices in filing false ownership on their copyrights and patents.

Expose the truth behind their story on the 14 year old really being the front of Origami Owl

Help get sellers back to work to make a living for their families.

Guest

Origami Owl - "Discount" has terrible customer service and are fake!

They offer free locket with you order of $75 or more and never send the locket. I tried to look for a number but you can't get a hold of anyone, only through email.

I sent an email and their response was I received the free shipping. No where on the website does it say one or the other.

Also I ordered charms and was charged for them but didn't receive what I ordered. Be Careful and watch out!

Guest

I ordered from origamidiscount.com on December 12 2015. I got my order before Christmas, but now they charged my account for the same amount on 3/5 and I have not visited their site again!

They took 113 dollars from my bank account for no reason. The phone number and email they list is for the real origami owl.

The only way I got their real phone number is by looking up the transaction on the square reader site and then, they don't even answer it! I am filing with both the BBB and my bank.

Guest
reply icon Replying to comment of Guest-1124244

what was their phone number you found?

Guest

I had a perfect transaction with this company Jan 4, 2016.

Everything I ordered was exact duplicates of some items I have previously purchased from Orgami Owl.

I wanted more for gifts.

The items cost 1/3 the price Orgami Owl charges and they are genuine Orgami Owl pieces.

You can also find great prices on Etsy.com.

Lorri

Guest

Is this about the website "Origami Discount Store" or something else? I have been looking at stuff at Origami Discount Store and cant find many reviews one way or the other about it.

Guest
reply icon Replying to comment of Guest-1055455

Origami Discount store is a great website, i got a lot of christmas gifts from them. I would strongly suggest you buy it from them.

Its way better then buying it directly from Origami Owl as the prices are way to expensive. Discount store has the same exact quality but half the price.

After doing a lot of research i realized that the people that are *** are the resellers of origami owl who makes commissions.. i encourage everyone to go shop at origami discount store.

Guest
reply icon Replying to comment of Guest-1071370

I have bought things from origami discount store and I ended up with the wrong size. I couldn't find a phone number and was left emailing them, but they never emailed me back.

It said they check their emails in like a day and still got no email.

I had to find someone in my town that sells origami owl and have her switch it for me. Its not a huge deal but was very upset as I had spent over $100 and they never got back to me.

Guest
reply icon Replying to comment of Guest-1071370

Bull! Want to know how bad/fake they are?

Check their policies! You cannot cancel an order and they claim they are not responsible for packages that do not arrive/get lost in transit! In a rush, I ordered from them not realizing what a scam they were, when I realized my mistake I was told I cannot cancel the order and they sent me a tracking number for a shipped package. No surprise, but the tracking number cannot be found/verified, it's FALSE!

They took my money with no intent to deliver the goods!

Guest
reply icon Replying to comment of Guest-1055455

Origami discount store is not real origami owl mdse. just know that they use real photos but sell fake products. Use amazon instead.

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Anonymous
map-marker Overland Park, Kansas

Origami Owl Locket Review

My name is Elizabeth Gray from kilgore texas i like the jewelry but they hotta do something aboit the locket it keep coming apart i lost my charms they cost to much money an why buy something you have to worry about coming a loose they need to put a latch on the lockets because screwing is not good enough i am very disappointed anbwill not recommended because of this issue
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Reason of review:
Bad quality
Anonymous
map-marker Mcallen, Texas

Origami Owl Customer Care Review

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Origami owl is the worst! They are over priced and their customer service is despicable. They never answer. I bought better lockets on Amazon and the charms as well. Do t waste your money.
View full review
Reason of review:
Poor customer service
Anonymous
map-marker Winter Park, Florida

Origami Owl - Charm Review from Winter Park, Florida

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Got my locket and charm today when placing together I must of had pressed on glass too hard to tighten that it broke, poor quality :(
View full review
Pros:
  • Eveeything
Cons:
  • How it easily broke
Reason of review:
Bad quality
3 comments
Guest

The company has a 30 day refund policy and a 90 day replacement policy?!?!? Wondering why you didn't contact the person you bought this from. I have done returns/replacements with no problem...

Guest

Amazing how Origami Owl knock off the screw top locket and they are junk. They even placed a patent pending in one of their catalogs.

This is what you get when you buy from a company that knocks off the whole jewelry collection from the company they bought from in the USA.

Origami Owl is NOT authentic. Copying other peoples jewelry is a knock off.

Guest

The glass breaking isn't a result of a poor quality product, you forced it closed which unfortunately broke the glass :( If you push on any glass to hard with an object, you will break it. Glass is fragile.

I'd contact your consultant for help. I'm sorry you experienced this.

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Anonymous
map-marker Chandler, Arizona

Origami Owl - Failing Business - AUG. 2015

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First of all, Origami Owl is a Multi-Level Marketing company (like Amway,Tupperware) and "Independent Designers" are NOT employees, they're simply sales associates that host small jewelry parties in their homes with friends, primarily as income supplementation. Their intentionally narrowed scope of understanding of the company renders their reviews here and elsewhere irrelevant to the interior operations of Origami Owl, with most reviewers still in their first few weeks as an "Independent Designer," hence the initial spike in positive outlook.

Now, as a previous corporate employee of 3 years, working daily with founder Christian Weems, and all other hastily appointed chiefs, executives, directors and CEO's quickly deteriorated into an unfortunate, and terribly negative experience, environmentally, socially, and professionally.

Across the board, the executive leadership's surprisingly stark lack of industry experience (both with MLM business, and the jewelry/fashion industry), and their almost comedic absence of vision for the company's future has been the single driving force in Origami Owl's previous, current, and ongoing crumbling business.

Barely into it's 5th year of operating, Origami Owl's corporate headquarter office in Chandler, AZ. ballooned to about 600 employees by the end of 2014. Now in 2015, after 3 massive layoffs, and the company's 3rd CEO in a 5 month period, Origami Owl has about 230 employees left, with their last round of massive layoffs clearing out major management roles.

Because of whats happening, those intelligent, skilled individuals NOT laid off have all jumped ship by now and most have already moved into their newest and current careers. Unfortunately all that's left running the place now is a desperately weakened, inexperienced, and inexpensively salaried D level labor force, in all departments, waiting nervously at their cubicles to be served their sudden and unexplained termination paperwork.

During my time with Origami Owl I observed record-speed failure in five important and blindingly obvious aspects of their business:

1.) Large inherent market saturation problem.2.) Major "Pyramid" structuring issues.3.) Failure to utilize retail market at all.4.) Greedy morality and unethical business practices.5.) Absent company relationship with sales associates ("Independent Designers.")

At this point Origami Owl is experiencing failure at a rate faster than when they were experiencing their highest gains. They don't understand their current business because literally no one at the executive and director levels have ever experienced their current business before, whether its direct sales MLMs or jewelry and fashion.

From one moment to the next, year after year, every top-down decision made within Origami Owl is presumptuous conjecture, *** guesswork at the costly expense of MANY of Origami Owl's private investors... whose temporary involvement and money is previously and currently keeping the company afloat, and quickly drying up.

In the next 5 years or less Origami Owl won't be in operation anymore, surviving only as a business statistic whose epitaph serves as a warning and example of flawed, erroneous, and inappropriate business operation.

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Reason of review:
Not as described/ advertised

Preferred solution: Let the company propose a solution

9 comments
Guest

Sooooo after reading so many of these reviews and bashing against this Origami Owl company, here we are, and it's January 2016. Origami Owl seems to be just doing just fine, they're not shutting down, they're not merging, they haven't filed chapter 11, and nothing new about this so called lawsuit from "Gina" Linx and more.

So any more updates?

Or are bitter ex designers and bitter ex employees just hoping for a downfall?

Is it really going to happen? But ***, what do I know? I see the facade, but I read the reviews. And yes, even I've noticed the lack of quality in these products; I had a locket go crashing onto the pavement.

The main pendant with the glass detached from the bail. Charms went flying and I never recovered one. But I got a full refund to purchase another. It did take about 3 weeks though because I had to mail back the broken locket.

However, they sent me a mailing label. Whole process was honestly pretty smooth.

But as a business, as a Direct Sales business, what is going on lately?

Guest
reply icon Replying to comment of Guest-1097004

They've had 5 more layoffs since then and the only thing saving them is there never-ending supply of money. And maybe the remaining fake, uneducated, untrained ***-kissing directors and above who are protected due to nepotism.

Guest

I am involved in a lawsuit against Origami Owl. If you have information about them, that information could be very helpful to proving the truth.

Please contact me at linxandmore@***.com Please note: We cannot speak to current employees.

Thank you!

Gina

Jazalyn Sot

Agree, this business is tough but a good product can help immensely. These items are so small and cheap looking.

I am really disappointed and the no return/exchange policy is even worse.

I truly feel sorry for the people who paid to join. The initial concept may have been good but execution is abysmal at best.

Guest
reply icon Replying to comment of Jazalyn Sot

There is a return /exchange policy.... did you purchase from Origami Discount, which IS NOT the same as Origami Owl????

Guest

You speak the truth! I have been there since the start and have seen the leaders of the company destroy the business.

I give it a year...

Guest

none of this makes any sense....

Guest
reply icon Replying to comment of Guest-1022151

how is this not making sense? lol wake up!!

Guest
reply icon Replying to comment of Guest-1022151

none of this makes sense? really? wake up and quit drinking that 02 Kool aide!

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Anonymous
map-marker Westbrook, Maine

Origami Owl - Review in Luxury / Jewelry category from Westbrook, Maine

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I have some of your product. And I love how it lookED when I got it. But now it doesn't have any shine. I have tried jewelry cloths and I've tried soap and water, gentle. But it looks no better.please help me.!!!!!
View full review
Pros:
  • How to clean charms and necklaces
  • No response to my question
Cons:
  • Classless name
  • Dirty
  • Name of your website
2 comments
Guest

Origami Owl does not use nickle or tin or low grade steel in manufacturing. The product base is a copper alloy, stainless steel or sterling silver. Please get your facts in line before posting untrue things about a company

Guest

Origami Owl does not use solid precious metals in the construction and make up of any of their jewelry items. They are ALL either a nickle/tin alloy or low grade steel.

Theses very inexpensive jewelry items are then electroplated to resemble Silver, Gold, and Rose Gold in appearance using Rhodium. Rhodium resembles Silver and when tinted with other chemicals it will resemble Yellow Gold as well as Rose Gold colors. Each item is plated only once at a very thin 0.5 micron layer. The thin layer of electroplating is guaranteed to last ONLY through the sale of the item, not natural wear.

The thin electroplating is extremely frail, rubs down easily, and can never be polished (like true Silver) to restore luster and shine. Electroplated items MUST be re-electroplated in order to restore color and luster to the item.

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