I ordered a 100 dollar necklace with 7 charms and a plate... And then payed for expedited shipping...
I got the package on time, just to open it and find someone else's order with my packing slip. Mothers Day is this weekend and I wanted to make sure I got the necklace on time... I called their customer service line to not even hear an apology. They did agree to overnight my actual order so I could have it before this weekend but there is no excuse.
The card inside that said "Carefully inspected and packed by...." made me much happier. I won't be buying another necklace or anything through them.
Product or Service Mentioned: Origami Owl Necklace.