Scottsdale, Arizona
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Customer service
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Exchange, Refund and Cancellation Policy
Product or Service Quality
Style and Design

As one of O2's longer corporate employees I can assure everyone reading this that the company is in fact lying to you all. From Bella's b.s. backstory to the empty 'being a force for good' doctrine, to the very charms and lockets we design here. If you're a 'happy customer' you're a lucky fluke, and there are a handful of you out there. But make no mistake, even YOU were lied to. The jewelry we produce here stem from stolen and hacked up competitor designs and ideas, are manufactured in China using the cheapest quality materials and retrofitted methods, and in some of the most irresponsible and unacceptable factories China still operates. If you're happy, then I'm sorry, you're easily duped. But I understand personal value trumps actual quality.

Jewelry; charms lockets, and chains, this is not O2's mainstay or primary source of income, and never was. If that were the case Origami Owl would be marketed and sold to the mass public via retail channels. O2 is a multi-level-marketing company, or a pyramid scheme, parading itself as a contender and innovator in the jewelry and fashion markets. Unfortunately however, their main product and business focus is selling the initial enrollment packages to what the company call 'designers', or merely the pyramid-recruited sales force...

98% of our focus here at O2 is on these 'designers', not our jewelry, and not the public who purchase and wear it. We don't even know who you are. We create more products the public knows absolutely nothing about, marketed and made available to the 'designers' only. People we know extremely well. Things like clothing, travel luggage and mobile jewelry cases, business seminars and self help classes, etc. And sadly yes, it's all the same quality junk as everything else bearing the O2 brand.

Origami Owl isn't evil, (well ok, maybe a bit) just greedy and ***. They're a careless business who's model is absent of longevity, like any other that's designed to separate fools from expendable income. A decent idea (a branded glass locket company), met with poor execution and a complete lack of business experience in all markets, fashion, MLM, jewelry, start-ups... These people are guessing in the dark.

It's simple really:

GOOD healthy business focuses on driving low-cost recurring customer sales. They build a happy loyal customer base and enjoy high sales volumes.

BAD business focuses on the initial high price sale, knowing you won't come back, and abandon you. They create unhappy disdainful customers driven into the arms of their competitors, and build damaging reputations that ultimately spell their demise.

I invite comments to this post as I'm prepared to discuss further and disclose any information necessary to bring Origami Owl's business ethics and practices to the public under bright scrutinizing lights. Lets face it, we ALL know it's time for this charade to come to an end, and it starts with educating the moral majority. And I can see by just this website alone, it's indeed working.

Review about: Origami Owl Customer Care.

Reason of review: Not as described.

Preferred solution: Let the company propose a solution.

I liked: Half-wit founders are entertaining to watch screw things up.

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Henderson, Nevada, United States #1244088

Who the *** is Origami Owl? Never heard of them.

Jasper, Tennessee, United States #1219227

Since you used to work in corporate, any idea what they do to people who get caught selling on eBay?


Thank you for your answer about the china charms, I did see that there are some charm pictures from China that look identical to Origami Owls Charm pictures which Origami has listed in the legal section on their site with a registration number to say it is copyright, does that mean those specific designs I can't sell? Or is it just the picture of the charm, that is copyright that we can't use?

Past Corporate Employee
to Anonymous Phoenix, Arizona, United States #1107078

As a legal gray-area tactic, OO claims ownership of older designs, but ultimately have to prove it in court if ever challenged.OO has sued and lost, even been sued and lost to others for design rites in the past.

They now only claim rights to new designs, and even then there's a major gray-area. Legally, if you change about 20% of someone else's product, you can market it as your own new product, whether it's a clothing brand, a piece of music, jewelry, or even a recipe, just tweak the design in a few areas and you've "created something new". This is how OO's design team normally functions, see what other companies have created that are selling well, change a few minor attributes of those items, manufacture them cheaper than the original, slap the O2 logo all over it, and call themselves "innovators" in the jewelry industry. They steal from others and sell as their own to turn a quick profit with less overhead and turnaround.

It's a shame, but it's normal in big business.If you want to sell OO's products and designs as your own, remember to change about 20% first, remember that OO's stuff is already some form of someone else's work, and remember they can afford the high cost of the legal battle more than a smaller organization should they discover and deem those products to be in violation of their copyright.


I've heard that before about Bella's back story,which does make sense. So what is the truth?

to Anonymous Johnstown, Pennsylvania, United States #1073167

The Origami Owl story has been nothing but a lie from the beginning.The floating charm locket was for sale many years before Bella claimed to have invented it.

OO simply copied some one else's idea, and than took credit for it.Their initial product line was directly copied from competitors designs.

to Anonymous #1073358

They never said they 'invented' the glass locket.... that is just one of the many, many lies perpetuated by disgruntled former designers.

Current O2 Corporate Employee
to Anonymous Scottsdale, Arizona, United States #1092535

What...?NO one said anything about O2 claiming to have invented the glass locket.

You even put the word 'invented' in quotes... Hahaha, who are you quoting? That word was never used by anybody here.... But I can play your game too.

Do enlighten us about the other 'many, many lies perpetrated by disgruntled former designers.' Don't get pissed at these poor people cause you've been made a fool of, caught supporting the wrong team, and now feel the need to justify your position, AND embarrass yourself in the process...Pathetic.

to Anonymous #1092657

Here you go, "Anonymous #1092535":

"Anonymous to Anonymous Dec 03, 2015 #1073167 wJohnstown, Pennsylvania

The Origami Owl story has been nothing but a lie from the beginning.The floating charm locket was for sale many years before Bella claimed to have invented it.

OO simply copied some one else's idea, and than took credit for it.

Their initial product line was directly copied from competitors designs."

Who's "pathetic"??Smh

to Anonymous Scottsdale, Arizona, United States #1092719

Wow, what ***!n losers Origami Owl's followers are.Yea, some other random commenter implied Bella invented the glass locket, however that was never mentioned in MY original post, which is where you were responding to.

You're making yourself look stupider and stupider...Please keep going tho, I'm actually having fun now!

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