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3 comments

Never responded to emails.Lied about product because it was not what she said when I received it. Didn't arrive on time.The product is cheap and junk.

She was very rude and said she didn't care because she already "won a trip" and that's all she cared about. I head from a friend of a friend they hated dealing with this rude woman too.

I will never EVER buy origami owl again thanks to this *** designer and her horrible customer service. I will be telling everyone I know.

Reason of review: Poor customer service.

Preferred solution: Get rid of Kate Fitzner .

Location: Vancouver, British Columbia

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Guest

Kate is a hard working gal who along with Origami Owl goes above and beyond for her/their customers! I own O2 and it is good quality costume jewelry.

Love it and would recommend to others.

Sounds like someone is just bitter. Keep up the good work Kate

Guest

Hi Anonymous,

Sorry you felt your service was poor. I respond to all emails always and can assure you I never received any emails from you.

I back Origami Owl's quality 100%, not only do you have a 1 month exchange and a 3 month warranty I always allow any customers to return any product at a FULL refund if they are un-happy. If you actually are a 'real' customer of mine feel free to message me here's my site https://katefitzner.origamiowl.ca/

Guest
reply icon Replying to comment of Guest-1078109

I was pleased to see your reply Kate. I highly doubt this person is authentic and their comment suggests she has a personal grudge.

This is unfortunate as you cannot help people like that. Keep sel

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