Product: Origami Owl Customer Care Clear all filters (0 of 25 reviews match)
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Origami Owl Customer Care Review

Poor customer service 15 day arrival time wrong info on plate dealer gives most stuff away and over charges for product very disappointed.crystals shattered
2.3
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money
Product
Origami Owl Customer Care
#911660
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Origami Owl Customer Care Review

Origami owl is the worst! They are over priced and their customer service is despicable. They never answer. I bought better lockets on Amazon and the charms as well. Do t waste your money.
2.1
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
Product
Origami Owl Customer Care
#880588
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Their customer service is the pits, worse than AT&T or the postal service which is bad enough and I've considered the worse, until NOW!!I called early enough in the morning...36 minutes later, no customer service, just the same boring song over and over again!! I tried...
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Anonymous
Anonymous

Some things never change they have had this same issue since day one!

Anonymous
Anonymous

They probably fired their customer service people. Wouldn't surprise me at all.

2.9
Product
Origami Owl Customer Care
#872933
Reply to reviews
This is what I just sent to Origami Owl customer service after nearly a year of trying to resolve an issue. Hello, I've been very disappointed with the service I've received from your company. Last year I ordered a living locket for my mother. Within a month the...
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Anonymous
Anonymous

I hope you able to get your issue resolved. This company has always had awful Customer service! They have been around long enough to figure out how to get it right but for wh...

1.3
Product
Origami Owl Customer Care
I liked
  • Overall look of the products
I didn't like
  • Poor quality
  • Bad customer service
  • Poor experience resolution
#752818
Reply to reviews
Never responded to emails.Lied about product because it was not what she said when I received it. Didn't arrive on time.The product is cheap and junk. She was very rude and said she didn't care because she already "won a trip" and that's all she cared about. I head...
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Anonymous
Anonymous

Kate is a hard working gal who along with Origami Owl goes above and beyond for her/their customers! I own O2 and it is good quality costume jewelry. Love it and would recomme...

Anonymous
Kate Fitzner

Hi Anonymous,Sorry you felt your service was poor. I respond to all emails always and can assure you I never received any emails from you. I back Origami Owl's quality 100%, n...

Product
Origami Owl Customer Care
#747843
Reply to reviews
Is Origami Owl Dishonest and Corrupt? Unfortunatly for Chrissy Weems, Yes...
As one of O2's longer corporate employees I can assure everyone reading this that the company is in fact lying to you all. From Bella's b.s. backstory to the empty 'being a force for good' doctrine, to the very charms and lockets we design here. If you're a 'happy...
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Tinamays64
Tinamays64

I agree with u. They r con artists....liars and scammers......I was a rep for almost 5 years......Chrissy is a monster......they treat their reps badly....they have cheated me...

Anonymous
Anonymous

Who the *** is Origami Owl? Never heard of them.

1.0
Product
Origami Owl Customer Care
I liked
  • Half-wit founders are entertaining to watch screw things up
#728072
Reply to reviews
I never received a confirmation after I ordered online. It took days and 20 plus tries holding on the phone for 30 to 45 minutes a pop till someone finally picked up only to be told there was nothing they could tell me about my order. They could not tell me when it...
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Anonymous
Anonymous

It literally says "**ORDERS WITH INSCRIPTIONS ITEMS WILL TAKE UP TO 7 ADDITIONAL BUSINESS DAYS TO PROCESS." It's right there on the website.

Pleasantville, New York
Product
Origami Owl Customer Care
#631923
Reply to reviews
I placed an order for a locket on 17 April 2015. It was a gift for my niece in Virginia. Her birthday was on the 25th of April, so I figured it would arrive in plenty of time. Never got an order confirmation. I sent a message to Origami Owl Customer Service on the 25th...
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Anonymous
Anonymous

Report them to the Better Business Bureau! They can add it to the 300 plus complaints they already have!!

1.0
Product
Origami Owl Customer Care
I liked
  • Variety
  • Designs
#630822
Reply to reviews
I've worked in fine jewelry and work as a gemologist as well. I have high standards for my jewelry and am trained in looking for quality in details. I fell in love with Origami Owl for their jewelry then shortly after decided, as a hobby to represent their lines as a...
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Anonymous
Anonymous

This company is a hot mess right now. Phone calls are going unanswered and people are holding over 2 hours and then getting disconnected. This company has had problems inher...

Anonymous
Ex Designer

This company is vile. You sound like you've been drinking the culty, cunty koolaid.

5.0
Product
Origami Owl Customer Care
#607125
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I bought a origami bracelet and very dissatisfied with it, especially for the amount of money that was spent to buy It. I have only had it for about a year have worn it a handful of times, and its already tarnished and won't come clean with jewerly care cloth. I...
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2.7
Product
Origami Owl Customer Care
#576326
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