Product: Origami Owl Shipping Service Clear all filters (20 of 20 reviews match)
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I bought a chain several months ago. It never came in the mail. Origami Owl said they sent it. The post office said they delivered it. Come to find out the post office delivered it to the wrong address but not sure where they dropped it off. The post office informed me...
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Anonymous
Anonymous

I forgot to mention that USPS uses GPS when they deliver tracked packages, so they can pinpoint the delivery location. For all you know, a postal employee could have stolen y...

Anonymous
Anonymous

Your post office/carrier lied to you, probably because they don't want to get in trouble. If they already admitted to delivering it to the wrong address, then USPS -not Orig...

2.3
Wrightstown, New Jersey
Product
Origami Owl Shipping Service
I didn't like
  • Not taking responsibility for your product after shipping
#1020270
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I called customer service and was put on hold for 40 minutes (ridiculous), only to be told that I ordered an inscription that takes longer to processed, only 1 item was being unscripted, the other 10 or so items could have been shipped and I would have been fine with that. So I'm refunding my order which was well over $100 and will never do business with Origami Owl...
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Anonymous
Anonymous

At check out it lets you know it will take longer if you have an item in your order that is inscribed.

1.0
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Origami Owl Shipping Service
#944580
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Origami Owl - Crystal Hoops lose stones in 2 weeks, consultant stopped responding!
Origami Owl - Crystal Hoops lose stones in 2 weeks, consultant stopped responding!
I bought these silver hoops with crystals at a craft fair where an Origami Owl consultant had a booth. I paid $28 for them, which I thought were a little high for something that wasn't even sterling. But I liked them a lot and they were the perfect size. She said I...
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Anonymous
Anonymous

All these designers have way too much time on their hands to come here comment. If you all are so convinced OO is so wonderful why do you even come here?

Anonymous
Anonymous

This is a DESIGNER issue, not a COMPANY issue.

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Origami Owl Shipping Service
#776521
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Origami Owl Shipping Service Review

#1015774
I ordered 3 small charms from this place and only got 2 of them. I reached out to several ppl and NEVER got anything back. Do not buy from this site!!!!
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Origami Owl Shipping Service Review

#949540
Dishonest seller. Took my money and never sent me the item. Lied repeatedly for weeks about it "being mailed weeks ago, it must have gotten lost." Company kept me on line each time I phoned for help, then giving me a different clueless rep. Every time I called. Buy all origami owl products at Beall's or Micheals with coupons. Don't do business with these disreputable people.
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Origami Owl Shipping Service Review

#940760
1.3
Details
Poor customer service, payed extra money for 2 day shipping and it took 5 days something they dont tell you, as well as everything comes unassembled and its Over priced. Couldn't do anything for me other then say sorry. Never been so dissatisfied in a product/company.
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Origami Owl Shipping Service Review

#616250
1.0
Details
Ordered gift for daughter had shipping issues & when contacted customer service was on hold 3 different occasions for over 15 mins. No one ever picked up. Horrible customer service. Especially for the price & quality of products. Not worth it! Stay away!! Will never order or attend another party again!! Spreading the word!
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Discounts and Special Offers
Product or Service Quality
Warranty
When I signed up for the company I really should have read the nasty reviews first. My latest complaint is that I never even know about the two day lead time BS if they did that at my company I would have no job because that is ridiculous if it's in stock it ships....
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Anonymous
Anonymous

If you are looking for a locket company with great quality products lets talk about OHD! We have great products and I have not had any complaints at all. I too was disappoin...

2.3
Product
Origami Owl Shipping Service
#702090
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I am so beyond pissed off with this company. I ordered an order for Mother's Day last Friday and still have not received it so after I sat on hold for an HOUR the lady was extremely rude to me and informed me that it doesn't matter that I paid extra money for two day...
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Anonymous
Anonymous

Most of these reviews are from 2013 when the company was going through huge growth...these issues no longer exist...Origami Owl has gone through great pains to address every i...

Anonymous
Anonymous

Sorry you are upset with them..but I just ordered something on Monday night with an inscription and it very clearly stated that it can take 7 days just for that to be done AFT...

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Origami Owl Shipping Service
#631726
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I purchased my O2 lanyard, locket face (which you can't use the lanyard unless you have the face which is sold SEPARATELY), the heart lanyard chain, 7 charms and a back plate (over $100) in late August. Yesterday (12/30/14) the clip that holds my badge fell off and the...
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Anonymous
Jakemily

You can order the new one at the discount price, then call the 800 number a week or 2 after you get it and tell them it broke. Send them the one that broke with the invoice f...

1.4
Product
Origami Owl Shipping Service
I liked
  • Charm
I didn't like
  • Reports of poor customer service
  • Poor customer service
  • Quality of product
#576781
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I recently purchased from Origami owl and origami owl outlet. Not only did my items arrive within a few days time, but, when one piece came broken, I called a representative, who immediately sent me a replacement part, at no cost to me, with a 2-3 day shipping...
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Anonymous
jakemily

If you want to host a party, I sell it and I live in Clinton Township. Let me know!! denisenows.origamiowl.com is my site or d.nows@att.net

Anonymous
2B Careful

Be careful about Origami Owl Outlet. They do not have a legitimate outlet. The pieces they sell are frauds and are not covered under warranty of the real Origami Owl.

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Origami Owl Shipping Service
#572857
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I have been a loyal O2 fan for years. For the minimal problems that I have had, they have always made it right and then some. Never one issue with quality or service until recently. Recent order include missing items, broken lockets and major shipping issues. A...
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Origami Owl Shipping Service
#542381
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I went to a home Origami Owl party thinking I could see the products first hand and just purchase items there, but the "designer" didn't have anything for immediate sale. Everything had to be ordered through her and shipped to me from corporate and I still had to pay...
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Anonymous
jbag

I have read all the various reviews in response to this. I ordered a living locket with chain and charms as a gift for my mom about a year ago. She loves hers, so when I had...

Anonymous
Anonymous

Be advised that every LOCKET will in fact come with a kimono fortune cookie and a take out box. If you ordered chains, charms, dangles, etc... those will likely ship in a pad...

Product
Origami Owl Shipping Service
#478465
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We paid for 2 day shipping to have our package here on the 19th, when it didn't come in we called he 20th and they ASSURED us that they would overnight it to NM (since we were traveling there) and it would be sent out the 20th or 21st at the latest. On that Monday, the...
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Anonymous
Anonymous

Unfortunately this is completely the norm for this horrible company. You really MUST go to the ARizona Consumers affairs website and file a complaint. OO needs to be shut down...

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Origami Owl Shipping Service
#467101
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