Origami Owl - Poor Quality; bad customer service
My purchases I made with this company initially were meant to be gifts and personal purchases. My very first item tarnished badly and I couldn't get in touch with my original sales lady/designer.
The company wouldn't help me and told me I had to go through her. She no longer participates with Origami Owl. I called again to try to get them to understand their cheaply made products are not worthy of wearing and look horrible and were not worth the money I spent. See for yourself in the picture attached.
All metal or metal like material is wearing off and turning black. Cheap gold and sliver paint is flaking up. Basically the stuff is trash and they don't care about replacement. I spoke with Andrea Wilson today and at first she told me she would credit my account for the items I sent pictures of.
They don't sell some of these items anymore. I took the time to send pictures of each of the 8 items. She wrote me back an email with a measly offer of $50! To replace these items will cost $170 based on their website prices.
Save your money, its carnival trash! Souvenier store *** Low quality and low customer service.
Reason of review: Bad quality.
Monetary Loss: $179.
Preferred solution: A credit for loss or full refund!.
Origami Owl Cons: Poor quality garbage they sell and will not make good on.
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