Troy, Michigan
1.9K views 3 comments
Not resolved

Feel highly disappointed with the quality of the origami owl products. I hosted a home party where my family and friends bought a significant amount of jewelry. I have two lockets, plates, a good quantity of charms and clip on accent pieces.

Related: The Truth about Bella's Story Founding Origami Owl

My rose gold locket is broke. The glass fell out and I lost all my charms. The silver tone locket has rhinestones around the glass and 1/2 of them are gone. The charms I have left are turning dark almost like tarnish.

Several people from my party have complained to me about their purchases as well.

I am understanding this is costume jewelry and fun pieces but the quality is substandard at best.

Too bad because this product has potential to be great and keep us purchasing to up date or change the lockets. However their lack of quality killed it. I'll never by from them again.

Review about: Locket.

Review #553382 is a subjective opinion of a user.

Style and Design
Customer service
Product or Service Quality
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Origami Owl?

Write a review


Comment as anonymous or
Terms of Service
Post Comment

The company will replace if the glass fell out and the charms fell out.Your designer should be able to help you with this.

Same with the return on the locket with rhinestones. Every single crystal around the lockets are hand placed, so it may happen that the rhinestone can fall off- they have switched to the pave, Swarovski style that help with this issue (these are on all the twist lockets). As for the charms, they will probably also exchange these. It is important that you keep the jewelry away from water and do not shower with it.

I have never heard of anyone's charms tarnishing, I have had mine for almost 3 years and never have had them tarnish.You may also want to purchase a silver polishing cloth- sometimes tarnishing isn't actual tarnishing but dirt that will clean up once you use the polishing cloth

to Anonymous Grand Forks, North Dakota, United States #1221824

All of mine, except the actual lockers has tarnished.I do not shower with it or get it wet.

It hangs in my closet.

I've only owned it for 2 years and wear it very little.It's junk, very disappointing.


Talk to your designer, there is a returns policy :)

You May Also Like

Origami Owl - Falls apart easily :( Origami Owl " My bracelet was a gift for mothers day. Three days of wearing it the chain broke. I fixed it my self so I can still wear it One month after..." Read more Origami Owl - Terrible Quality For the Price! (with pictures) Origami Owl "My husband bought me a bracelet in December of 2013 with about 6 charms. Within one week, one rhinestone from the link locket fell out along with a single rhinestone..." Read more Origami Owl - Gold plate is peeling, chipping, & tarnished. Origami Owl "This past Feb of 2015, I purchased a chain, locket, face plate, charms, all large by the way, & love plate. All in rose gold. This for my sisters birthday..." Read more Origami Owl - Non existent customer service - missing items never received Origami Owl "I had a party and got friends and family to order the necklaces and lockets. I was told my hostess credit included two half price items and a certain amount..." Read more Lending Club - Slow confusing process with absolutely no communication Lending Club "I am currently around two weeks since our application. We decided to give Lending Club a try, pre-qualified for a loan, submitted all requested documentation immediately upon request. After a..." Read more Keystone Rv - Leaking basement Keystone Rv "When it rains, we get a puddle of water on the right hand side of the basement. We replaced the weather stripping around the door, but it is still leaking...." Read more Carls Tree Service - Stone Cold Carls Tree Service " I ordered 2B slag from Carl's tree service and received 2B limestone instead. Ultimately you do not know it's the wrong product until it is dumped all over your..." Read more Etihad Airways - Missing my cabin language Etihad Airways "On May 17th 2017, in EY 271 Fly from chennai - abuthabi,i miss my red safari box type cabin language inside the flight itself, in my cabin language i have..." Read more